Administration Receptionist Assistant

18 Crowhill Rd, Bishopbriggs, Glasgow G64 1QY, UK
Job Type
Long Term Unemployed Funding

About the Role

Be the first point of contact for anyone contacting the organisation by telephone, email or in person. Make people feel comfortable and included when approaching the organisation by any means.
"• Manage all incoming and outgoing mail, ensuring that all staff receive appropriate documents and information on time.
• Handle confidential and sensitive information in an appropriate manner.
• Manage the reception and bookings calendar including all internal and external meeting requests and office room bookings and ensure rooms are fit for purpose and that refreshments are provided when needed.
• Greet visitors and make them feel welcome and comfortable.
• Order office supplies and stationery for our centre
• Help ensure the office is clean, comfortable and functions as efficiently as

Other Administrative Tasks
• Write and send out birthday or thank you cards to all Cue and Review Recording Service members.
• Help keep information on our membership database up to date and send out welcome packs to new Cue and Review Recording Service members.
• Support with registration for events both in advance and on the day.
• Ensure the organisation is presented in a consistent and professional manner to visitors and stakeholders on the telephone, by email and by post.
• Support colleagues throughout the organisation with specific admin tasks.
• Provide additional support to the Managing Editor as required.
• Be an ambassador for Cue and Review Recording Service by upholding the staff code of conduct, adhering to policies and procedures and promoting values at all times


These posts are only open to unemployed people aged 25+, who live in East Dunbartonshire and have been unemployed for 12 months or more. Also, must not be in training or education and experiencing additional barriers to securing employment Disabled, +/or D/deaf person (includes those experiencing mental health issues and those who have an impairment or long-term health condition) Living in a household with children in poverty Primary Carer Gypsy/travelling community Person with a conviction Refugee or other granted leave to stay in the UK Person aged over 50 years Lone parent People from Ethnic Minority backgrounds and racial groups, with a targeted approach informed by local population data. Person living in the 15% most employment deprived SIMD geographies. (Homeless person (including temporary or unstable accommodation) Person living in an area defined as “rural area” or “very remote rural Living in a jobless household Person affected by substance misuse

Social media is a powerful tool to celebrate the great work we do and the candidate will help us take this forward. You will have a passion for social media and be creative with an eye for detail, you will also be computer literate and ideally, have some experience of graphics editing and video editing. We would look for good written and communication skills and the ability to manage time effectively and prioritise workloads

About the Company

The needs we fulfil : There are over 1.7 million registered blind people in the UK but many others who have some sight, still have difficulty in reading, especially the small print that much information is presented in. We fulfil the following needs: A) Preparation and transcription of commercial and government literature into audio formats. B) Provision of work experience through Employment Service programmes since 1985 and also through the School Work Experience programme (Over 1000 long-term unemployed, able bodied and disabled people have benefited from this). There were 428 blind and partially sighted people registered in East Dunbartonshire in 2010 and 34,492 registered in Scotland. The RNIB advises that there are a great many more people who are not registered and put the number closer to 188,000 people in Scotland and 1.7 million in the United Kingdom. Our Mission : In all our actions we recognise that without listeners to our magazines and newspapers we, as a Scottish charity, cannot function. We work to ensure that volunteers, trainees and paid members of staff are treated with equal and reciprocated respect and understanding. We work to ensure the maximum return for all the resources invested in the organisation.