Administration Receptionist Assistant

18 Crowhill Rd, Bishopbriggs, Glasgow G64 1QY, UK
Job Type
Long Term Unemployed Funding

About the Role

Be the first point of contact for anyone contacting the organisation by telephone, email or in person. Make people feel comfortable and included when approaching the organisation by any means.
"• Manage all incoming and outgoing mail, ensuring that all staff receive appropriate documents and information on time.
• Handle confidential and sensitive information in an appropriate manner.
• Manage the reception and bookings calendar including all internal and external meeting requests and office room bookings and ensure rooms are fit for purpose and that refreshments are provided when needed.
• Greet visitors and make them feel welcome and comfortable.
• Order office supplies and stationery for our centre
• Help ensure the office is clean, comfortable and functions as efficiently as
possible.

Other Administrative Tasks
• Write and send out birthday or thank you cards to all Cue and Review Recording Service members.
• Help keep information on our membership database up to date and send out welcome packs to new Cue and Review Recording Service members.
• Support with registration for events both in advance and on the day.
• Ensure the organisation is presented in a consistent and professional manner to visitors and stakeholders on the telephone, by email and by post.
• Support colleagues throughout the organisation with specific admin tasks.
• Provide additional support to the Managing Editor as required.
• Be an ambassador for Cue and Review Recording Service by upholding the staff code of conduct, adhering to policies and procedures and promoting values at all times

Requirements

These posts are only open to unemployed people aged 25+, who live in East Dunbartonshire and have been unemployed for 12 months or more. Also, must not be in training or education and experiencing additional barriers to securing employment Disabled, +/or D/deaf person (includes those experiencing mental health issues and those who have an impairment or long-term health condition) Living in a household with children in poverty Primary Carer Gypsy/travelling community Person with a conviction Refugee or other granted leave to stay in the UK Person aged over 50 years Lone parent People from Ethnic Minority backgrounds and racial groups, with a targeted approach informed by local population data. Person living in the 15% most employment deprived SIMD geographies. (Homeless person (including temporary or unstable accommodation) Person living in an area defined as “rural area” or “very remote rural Living in a jobless household Person affected by substance misuse

Social media is a powerful tool to celebrate the great work we do and the candidate will help us take this forward. You will have a passion for social media and be creative with an eye for detail, you will also be computer literate and ideally, have some experience of graphics editing and video editing. We would look for good written and communication skills and the ability to manage time effectively and prioritise workloads

About the Company

Benefits of Volunteering with Cue and Review Print Speaking to the Blind
You are valued and treated as part of a team.

You receive support from staff to help carry out your voluntary role.

You will have access to training to help you do your role well.

Out of pocket expenses will be reimbursed.

We will celebrate your successes and achievements.

We will give you the opportunity to practice and develop your skills.

We will listen to, value and take into consideration your opinions and suggestions.

We develop flexible and diverse volunteer roles that complement (but do not substitute for) the roles of paid staff. Where possible volunteer roles are adapted to meet individual needs.

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Our Expectations of Volunteers
We have policies that set out the procedures that everyone needs to follow. We will provide copies of these policies to you and help you in understanding how they apply to your role. In particular, we expect all volunteers to:

Have a non-judgmental attitude.

Respect confidentiality.

Be a good timekeeper.

Be a Team player

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Job Search and Volunteering
If your ultimate goal is paid employment, we are happy to facilitate your job search by rearranging your time commitment with us. Anyone in receipt of JSA, RDS, Universal Credit or any other benefits is fully entitled to volunteer. It is a good practice to let the Job Centre Advisor know about your volunteering activity. Also on request we can write to your Job Centre Adviser to assure them that your role with us is voluntary and you receive no payments.

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Confidentiality
In your work as a volunteer for Cue and Review Print Speaking to the Blind you may have access to confidential information from service users and staff that you should not share with people outside of the organisation. In this you will be maintaining confidentiality.

It is not appropriate for you to discuss or disclose personal information about service users, staff members or volunteers outside of the organisation, e.g. addresses, phone numbers, etc.